Protocol to Address Environmental Complaints Regarding

Pit and Quarry Operations

in the Province of Ontario

Between the

Ministry of Natural Resources

and

Ministry of the Environment

 

February, 2004

 

 

 

 

 

 

 

 

 

 

 

 

MINISTRY OF NATURAL RESOURCES              MINISTRY OF THE ENVIRONMENT

 

 

 


Gail Beggs                                                                    Carl Griffith

Assistant Deputy Minister,                                              Assistant Deputy Minister

Field Services Division                                                    Operations Division

 

Date: Approved  October 27, 2000                                   Date: Approved  November 22, 2000

 

 

 

 


     

 


 

Protocol to Address Environmental Complaints Regarding

Pit and Quarry Operations

in the Province of Ontario

Between the

Ministry of Natural Resources

and

Ministry of the Environment

 

February, 2004

Overview

 

The business approaches of the Ministry of Natural Resources’ (MNR) Aggregate Resources Program and the Ministry of the Environment’s (MOE) Procedures for Responding to Pollution Incident Reports (PR-PIR), necessitate that both Ministries cooperate to ensure that when the public lodges a complaint regarding an aggregate pit and/or quarry operation, that the complaint is handled in an expeditious, effective and efficient manner.  The Protocol is designed to clarify how MNR and MOE will work together when it comes to potential issues involving the Aggregate Resources Act (ARA), environmental conditions under the Ontario Water Resources Act (OWRA) and the Environmental Protection Act (EPA).  The success or failure of this protocol depends on the willingness and cooperation of staff from both Ministries to work together to achieve the needed environmental protection.

 

There are two scenarios in which a complaint from the public will be received.  These are:

 

Scenario 1 = Complaint about an aggregate operation where MNR has issued a licence, wayside permit or aggregate permit under the Aggregate Resources Act; and

 

Scenario 2 = Complaint about a private land aggregate operation in a part of the Province that is not designated by regulation under the Aggregate Resources Act. 

 

The following protocol is not to be applied in situations where a complaint is received about an illegal operation (i.e. private land operation in a designated area of the Province or where an aggregate permit would apply).  MNR will undertake its investigation and enforcement procedures in these situations. 

 

Note, where the term “complaint” is used in this Protocol, staff of MNR shall interpret it in the usual context of the terminology and staff of the MOE shall interpret it to mean Pollution Incident Report (PIR).  These terms are used in a broad sense and are in reference to incident reports associated with either Ministry’s legislation.

 


In instances where the Ministry of Transportation has been delegated authority under the Aggregate Resources Act for administering wayside permits (s. 32.1) and aggregate permits (s. 46.1), then for the purposes of this protocol, any reference to Ministry of Natural Resources is applicable to the Ministry of Transportation. 

 

Any potential enforcement action described in this protocol must be undertaken in accordance with the statutes of limitations as prescribed by the respective legislation under which the enforcement action is being initiated. 

 

Principles

 

There are six key principles that provide a framework in which the following protocol is to be implemented. 

 

1.         All complaints respecting MNR licensed or permitted aggregate operations upon receipt are to be directed to and accepted by MNR for assessment. 

 

2.         MNR, as lead, is responsible to carry the complaint from receiving it through to notification to complainant regarding the outcome of the complaint in respect to a licensed or permitted aggregate operation.  Although MNR is carrying the complaint, MOE will notify complainant and MNR (if a violation is under the OWRA/EPA)

 

3.         Any required legal action will be the lead responsibility of the Ministry responsible for the legislation under which the action is being taken. 

 

4.         MNR shall first attempt to resolve all complaints either through voluntary abatement and/or through the enforcement tools available to MNR.  If voluntarily abatement is not achieved and MNR does not have the necessary tools to enforce compliance of environmentally related complaints, MNR may then request, in writing, abatement/enforcement support  from MOE.

           

5.         When required, technical support from MOE to MNR will be provided in accordance with this Protocol in addressing a complaint about a licensed or permitted aggregate operation. 

 

6.         For private lands in undesignated areas, MOE will receive, assess and direct any complaints received related to its mandate. 

 

Scenario 1 - Designated Areas and Crown Lands

 

The following protocol addresses the process involved in receiving and responding to complaints lodged against an aggregate operation that has been licensed or permitted by MNR under the Aggregate Resources Act. 

 

 

Complaint Received

 

1.         Upon receiving a complaint, MNR advises the licensee or permittee that a complaint has been received against their operation. MNR will not disclose the name of the complainant should they wish to remain anonymous.

 

2.         If MOE receives the complaint, MOE District staff will record the particulars of the complaint and direct, in writing, to the appropriate MNR office and the operator.  MOE staff shall log the complaint in MOE’s Integrated Divisional System (IDS) as a limitation (category: Compliance, database: Incident Reporting, select New Incident Report, fill out Initial Incident report, select: save as deferred incident report).  MOE staff shall print out the Initial Incident report and send a copy by facsimile to MNR.

 

3.         MNR will assess the complaint.

 

4.         If the complaint is in relation to a possible violation that is not under the jurisdiction of the ARA, EPA or OWRA, then MNR will direct the complainant to an appropriate contact (e.g. Ministry of Labour, local municipality, other program area in MNR). 

 

ARA Violation Possible (including OWRA/EPA Licensee and Permit Conditions)

 

5.         If the complaint is in relation to compliance with the Aggregate Resources Act, regulations, site plan or conditions under the ARA, EPA or the OWRA,  then MNR will determine if the operation is in compliance or not.

 

6.         If the operation is in compliance (with the ARA including environmental conditions, under the EPA or the OWRA), then there is no action required by the operator and MNR will notify the complainant.

 

7.         If there are questions as to whether the operation is in compliance with the legislation, MNR will undertake a priority assessment of the complaint in terms of low to high priority for investigation.

 

8.         Where conditions or site plan notes cross-reference the EPA or OWRA (see appendix A for examples), then MNR will contact MOE, in writing, through the local District office for technical support and action.  MOE, through the local District office, will provide technical expertise and assistance/action in assessing compliance (eg. possible well interference due to quarry dewatering).

 

            When MNR requests assistance from MOE District in this manner, MOE staff shall log the complaint in IDS as an incident (category: Compliance, database: Incident Reporting, select New Incident Report, fill out Initial Incident report, select: create incident report). 

 

9.         MNR will undertake an investigation in order of priority, highest to lowest as determine by MNR.

 

 10.      When MNR undertakes an investigation, the following options can be utilized:

 

            a)         contact operator and seek voluntary compliance;

b)                  take enforcement action (warning, suspension, charges and/or intent to revoke) under the Aggregate Resources Act; or

            c)         where voluntary compliance is not forthcoming, MNR may request MOE’s assistance in securing information from the operator. 

 

 11.      Whether voluntary abatement by the operator or enforcement action by MNR, the complainant will be notified by MNR about the action being taken and the results of the action. 

 

No ARA Violation but Possible OWRA/EPA Violation

 

12.       If MNR determines that the operation is in compliance (with the ARA), but that the issue may be a possible violation of OWRA or EPA, then MNR will contact MOE, in writing, through the local District office.

 

 13.      When MOE receives notification from MNR about a potential violation, an Incident Report will be filed in IDS by District Staff to track abatement and investigation actions. MOE staff shall log the complaint in MOE’s Integrated Divisional System (IDS) as an incident (category: Compliance, database: Incident Reporting, select New Incident Report, fill out Initial Incident report, select: create incident report).

 

14.       If an investigation is determined necessary by MOE the following options can be utilized:

           

            a)         take enforcement action (Provincial Officer Order, issue ticket, Director’s order, warning) under the EPA or OWRA; Noise and blasting complaints must be responded to, and where necessary, the use of the Provincial Officer’s Order directing the Operator to some action such as initiating a monitoring program

            b)         pursue additional enforcement action with assistance from MOE Investigations and Enforcement Branch (IEB) in conjunction with MNR. 

 

15.       Enforcement action under the EPA/OWRA will be pursued by MOE.

 

16.       MOE will inform MNR and the complainant, in writing, of the action to be taken and the results of the action.

 

17.       If it is determined that no enforcement action is warranted, MOE will advise MNR and the complainant, in writing.

 

 

 

 

 

 

Technical Support Protocol

 

Initiating involvement of the MOE, Regional Technical Support Section (T.S.S.), if necessary, starts with the MOE District either receiving a request from the MNR for assistance or the MOE District requiring assistance themselves.  MNR is to contact the T.S.S. only through the MOE Districts.  The T.S.S. will then respond directly to the MOE District who will then forward any comments/reports/reviews on to MNR.  MOE District Staff will be responsible for creating the appropriate IDS files.

 

EAAB Noise Section Protocol

 

Initiating involvement of the MOE, Environmental Assessment & Approvals Branch (EAAB) Noise Section, if necessary, starts with the MOE District either receiving a request from the MNR for assistance or the District requiring assistance themselves.  MNR is to contact the EAAB Noise Section only through the Districts.  The EAAB Noise Section will then respond directly to the District who will then forward any comments/reports/reviews on to MNR.  District staff will be responsible for creating appropriate IDS files.

 

Scenario 2Non-designated Areas - Private Lands Only

 

The following protocol addresses the process involved in receiving and responding to complaints lodged against a private land aggregate operation in a part of the Province that is not designated by regulation under the Aggregate Resources Act (refer to appendix B for a map showing designated areas of the Province).  These operations are not subject to the requirements of the ARA and its regulations. If MOE receives a complaint, the following action applies:

 

 

1.         MNR and/or MOE will determine if the issue is a potential contravention of:

 

            a)         MNR legislation (i.e. Lakes and Rivers Improvement Act, Fisheries Act) other than the ARA; or

            b)         EPA or OWRA.

 

2.         If there is a possible contravention of MNR legislation other than the ARA, then the complainant will be directed, in writing, by MNR or MOE to a contact with MNR. 

 

3.         If there is a possible contravention of the EPA or OWRA, then the complainant will be directed by MNR or MOE to a contact within the local District Office of MOE.

 

4.         If the issue is not related to either of MNR’s or MOE’s mandate (e.g. Occupational Health and Safety Act, by-law issue under Municipal Act), then MNR and/or MOE should suggest to the complainant to contact the appropriate Ministry (i.e. Ministry of Labour) or agency (i.e. Municipal office if one exists). 

 

5.         Where possible contravention of MNR legislation has occurred, MNR will investigate the issue and apply the appropriate procedures to address the matter. 

 

6.         MNR will notify the complainant about the assessment, action taken and results of the action.

 

7.         Where possible contravention of the EPA or OWRA has occurred, MOE will assess the issue and take appropriate action as required.  This will involve a process as described in steps 13 through 16 as presented in Scenario 1 except that MNR will not be involved. 

 

8.         MOE will notify MNR and the complainant, in writing, about the action taken and results of the action.

 

Ongoing Environmental Issues

 

The Minister of Natural Resources has the authority under the ARA to amend a licence/permit and/or a site plan. 

Any request to amend a licence/permit and/or site plan can be appealed to the Ontario Municipal Board (OMB), in the case of a licence, or the Mining & Lands Commissioner (MLC) in case of an aggregate permit.  Given the possibility of such appeals, and the large number of licences/permits that do not have environmental conditions, it is not reasonable to request MNR to re-open all licences/permits that do not have environmental conditions.

 

However, in cases where there are recurring environmental concerns at pits or quarries that do not have environmental conditions on their licences/permits, there may be a benefit in revisiting the licences/permits to add such conditions. 

 

Adding environmental conditions to a licence/permit would not relieve MOE of the responsibility to provide technical expertise to MNR during an investigation, but it would ensure that the Province has more effective tools to enforce the ARA and protect the public from environmental impacts.

 

MOE shall use the following process to approach MNR and request amendments to licences/permits where there are significant recurring or ongoing environmental problems:

 

1.                  A significant environmental problem is defined as one resulting in the issuance of at least 2 orders/tickets for same offence in the same year

 

2.                  MOE shall provide a report to MNR, which includes details of complaints received and MOE actions, results, and recommendations for amending the licence/permit.  Consistent tracking of complaints by MOE District Staff on IDS should ensure that MOE has sufficient information to support its recommendations to MNR.

 

3.                  MNR shall seriously consider the information provided by MOE where an operation is causing ongoing environmental problems.  MNR shall decide whether to amend the licence/permit, and shall notify MOE in writing of its decision.

 

4.                  If MNR agrees to amend the licence/permit, MOE staff shall support MNR upon request at the Ontario Municipal Board if the licence is appealed by the licensee or in the case of a permit if appealed to the Mining and Lands Commissioner by the permittee.

 

5.                  In the case of new licences/permits MNR will include, as conditions of the licence/permit, minimum standards of environmental protection such as the examples in Appendix “A”

 

Summary

 

For this protocol to be effective, MNR must be cognizant of all requirements of the ARA, the regulations, site plans and conditions on all of its licences and permits.  The one window approach with MNR being the first contact in designated areas of the province must be followed. In non-designated areas it is the responsibility of both ministries to work together in support of this protocol.  It will also be imperative that when MNR approaches MOE for technical support or support in notifying complainants (Scenario 1) that MOE provide that support in all cases.  The combination of these commitments should help to ensure an effective protocol for addressing complaints related to aggregate operations across the Province that are received by either ministry. 

 

It is important for MOE and MNR to maintain a dialogue with respect to this protocol to ensure that it is working effectively and provide a level of service to protect the public and meets the objectives of both ministries.  To this end, staff from MOE and MNR will review annually the protocol and any issues that may arise and make the necessary amendments to the protocol.

 

Appendices C, D and E provide contacts for each of the ministries listed in this protocol.

 

 

 

 

 

 

 

 

 

 

 


APPENDIX A

 

EXAMPLES OF ARA LICENCE/PERMIT CONDITIONS AND/OR SITE PLAN NOTES THAT CROSS REFERENCE EPA OR OWRA REQUIREMENTS

 

1.         Where the Ministry of Natural Resources with the assistance of the Ministry of the Environment has determined that the operation of the pit/quarry has caused any well water to be adversely affected, the licensee/permittee shall, at the licensee’s/permittee’s expense, either deepen the well or replace the well to ensure that historic water production quality standards are maintained for that well.  If this pit operation has caused a water supply problem, the licensee/permittee shall, at their expense, ensure a continuous supply of potable water to the affected land owner. 

 

2.         All construction equipment used in any phase of pit/quarry operation shall conform to the Ontario Ministry of the Environment Noise Guidelines for Construction Equipment as prescribed in the Ministry’s publication NPC115. 

 

3.         The licensee/permittee shall comply with Ontario Ministry of the Environment Noise Guidelines for stationary sources as prescribed in the Ministry’s publication NPC205 and NPC232.

 

4.         Dust emissions from the licensed/permitted site shall be controlled to ensure compliance with the Environmental Protection Act and Ontario Regulation 346. 

 

5.         The licensee/permittee shall apply dust suppressants as frequently as necessary to control dust emissions from internal haul routes, and the type of suppressant, method of application, and the frequency of application shall be in accordance with any requirements of the Ministry of Natural Resources and the Ministry of the Environment. 

 

6.         Dust emissions from the licensed/permitted site shall be controlled to ensure compliance to standards set out in Ministry Publication: “Summary of Point of Impingement Standards, Point of Impingement Guidelines and Ambient Air Quality Criteria”.

 

 

 

 

 

 

 

 

 

 

 

 

 

APPENDIX B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


APPENDIX B-1

 

 

 

 

 

 

 

 


APPENDIX C

 

MINISTRY OF NATURAL RESOURCES CONTACTS

 

 

 
FIELD SERVICES DIVISION


(Designated Areas of Ontario)

 

Aurora District

50 Bloomington Road West

Aurora, Ontario  L4G 3G8

  Aggregate Inspectors:

  Cathy Douglas                     (905) 713-7396

   Steve Strong                      (905) 713-7425

                                       Fax: (905) 713-7359

               

Aylmer District

353 Talbot Street West

Aylmer, Ontario  N5H 2S8

  Aggregate Inspectors:          

  Steve Lumb                          (519) 773-4716

  Emmilia Kuisma                  (519) 773-4747

                                       Fax: (519) 773-9014

 

Bancroft District

Minden Office

Hwy 35

Minden, Ontario  K0M 2K0

  Aggregate Inspector: 

Paul Cutmore                         (705) 755-3110

                                       Fax: (705) 286-4355

               

Guelph District (formerly Cambridge)

P.O. Box 21048, 605 Beaverdale Road

Cambridge, Ontario  N3C 2W1

  Aggregate Inspectors:   

  Diane Schwier (Cambridge) (519) 651-8169

                                       Fax: (519) 826-4905

  Jody Wilson (Clinton)           (519)482-3428

                                       Fax: (519) 482-5030

                               

Kemptville District

P.O. Box 2002, Concession Road

Kemptville, Ontario  K0G 1J0              

  Aggregate Inspectors:             

  Dave Willis                        (613) 258-8364

  Gary McLaren                     (613) 258-8204

                                       Fax: (613) 258-3920

                               

Midhurst District

Midhurst, Ontario  L0L 1X0

  Aggregate Inspectors: 

  Craig Laing (Midhurst)       (705) 725-7532

                                      Fax:  (705) 725-7584

  Dave Munro (Owen Sound)

                                                (519)376-8470

                                       Fax: (519) 372-3305

               

 

 

 

 

 

Pembroke District

P.O. Box 220, Riverside Drive

Pembroke, Ontario  K8A 6X4

  Aggregate Inspector: 

  Keltie Milloy                         (613) 732-5562

                                       Fax: (613) 732-2972

 

 

Peterborough District

300 Water St, P.O. Box 7000

Peterborough, Ontario  K9J 8M5

  Aggregate Inspectors:

  Drew Young                         (705) 755-3109

  (Peterborough)             Fax: (705) 755-3125

  Chris Verschuren (Kingston)                       

                                               (613) 531-5729

                                       Fax: (613) 531-5730

 

 

Sault Ste. Marie District

875 Queen Street East

Sault Ste. Marie, Ontario P6A 5L5       

  Aggregate Inspector:

  Tim Ruthenberg                   (705) 564-7855

                                      Fax:  (705) 949-6450

               

Sudbury District

3767 Highway 69 South, Suite 5

Sudbury, Ontario  P3G 1E7

  Aggregate Inspector:  

  Tim Ruthenberg                   (705) 564-7855

                                       Fax: (705) 564-7879

 

 


(Non-designated Areas of Ontario)

 

Algonquin Park

P.O. Box 219

Whitney, Ontario K0J 2M0

Phone: (613) 637-2780

FAX: (613) 637-2864

 

Chapleau District

190 Cherry Street

Chapleau, Ontario POM 1K0

Phone: (705) 864-1710

FAX: (705) 864-0681

 

Cochrane District

2 Third Avenue, Box 730

Cochrane, Ontario P0L 1C0

Phone: (705) 272-4365

FAX: (705) 7183

 

 

 

Dryden District

479 Government Rd. (Hwy. 17)

Box730

Dryden, Ontario P8N 2Z4

Phone: (807) 223-3341

FAX: (807) 223-2284

 

Fort Frances District

922 Scott Street

Fort Frances, Ontario P9A 1J4

Phone: (807) 274-5337

FAX: (807) 274-4438

 

Hearst District

631 Front Street, Box 670

Hearst, Ontario P0L 1N0

Phone: (705) 362-4346

FAX: (705) 362-7515

 

Kenora District

808 Robertson Street, Box 5080

Kenora, Ontario P9N 3X9

Phone: (807) 468-2501

FAX: (807) 468-2736

 

Kirkland Lake District

Box 129, Corner Hwy. 66 & 112

Kirkland Lake, Ontario P0K 1T0

Phone:  (705) 642-3222

FAX: (705) 642-9714

 

Nipigon District

Box 970

Nipigon, Ontario P0T 2J0

Phone: (807) 887-2120

FAX: (807) 887-2993

 

North Bay District

3301 Trout Lake Road

North Bay, Ontario P1A 4L7

Phone: (705) 475-5550

FAX: (705) 475-5500

 

Parry Sound District

7 Bay Street

Parry Sound, Ontario P2A 1S4

Phone: (705) 746-4201

FAX: (705) 746-8828

 

 

 

 

 

 

Red Lake District

Box 5002

Red Lake, Ontario P0V 2M0

Phone: (807) 727-2253

FAX: (807) 727-2861

 

Sioux Lookout District

Prince Street, Box 309

Sioux Lookout, Ontario P0V 2T0

Phone: (807) 737-1140

FAX: (807) 737-1813

 

Thunder Bay District

435 James Street South

Thunder Bay, Ontario P7E 6S8

Phone: (807) 475-1471

FAX: (807) 475-1527

 

Timmins District

896 Riverside Drive

Timmins, Ontario P4N 3W2

Phone: (705) 267-7951

FAX: (705) 360-2022

 

Wawa District

Box 1160

Wawa, Ontario P0S 1K0

Phone: (705) 856-2396

FAX: (705) 856-7511


APPENDIX D

 

MINISTRY OF THE ENVIRONMENT

DISTRICT AND REGIONAL OFFICES

 

OFFICE

LOCATION

TELEPHONE #

CENTRAL REGION

 

 

Halton-Peel District Office

4145 North Service Road

Suite 300

Burlington, Ont. L7L 6A3

(905) 319-3847

Metro Toronto District Office

5775 Yonge St

7th Floor

North York, Ont

(416) 326-5536

York - Durham

District Office

230 Westney Rd. S

5th Floor

Ajax, Ont.

(905)427-5610

EASTERN REGION

 

 

 

Belleville Area Office

Belleville Mall

470 Dundas St. E.

Belleville, Ont

(613) 962-9208

Cornwall Area Office

113 Amelia St.

2nd Floor

Cornwall, Ont.

(613) 933-7402

Kingston District Office

133 Dalton Ave.

Kingston, Ont.

(613) 549-4000

Ottawa District Office

2435 Holly Lane

Ottawa, Ont.

(613) 521-3450

Peterborough District Office

Robinson Place

300 Water St.

2nd Floor

Peterborough, Ont.

(613) 755-4300

NORTHERN REGION

 

 

 

Kenora Area Office

808 Robertson St.

Kenora, Ont.

(807) 468-2732

Sudbury District Office

199 Larch St.

Suite 1101

Sudbury, Ont.

(705) 564-3214

Sault Ste Marie Area Office

70 Foster Drive, Suite 610

Sault Ste Marie, Ont.

(705) 541-2170

Thunder Bay District Office

435 James St. S.

3rd Floor

Thunder Bay, Ont.

(807) 475-1690

Timmins District Office

Ontario Government Complex

Hwy 101 E.

South Porcupine, Ont.

(705) 235-1505

North Bay Area Office

447 McKeown Ave.

North Bay, Ont

(705)497-6869

SOUTHWESTERN REGION

 

659 Exeter Rd., 2nd Floor

London, Ont.

(519) 873-5004

Barrie District Office

54 Cedar Point Rd.

Unit 1203

Barrie, Ont.

(705) 739-6436

London District Office

659 Exeter Rd.

London, Ont.

(519) 873-5031

Owen Sound Area Office

1180 - 20th Street E

Owen Sound, Ont.

(519) 371-2901

Sarnia District Office

1094 London Rd.

Sarnia, Ont.

(519) 383-3780

Windsor Area Office

250 Windsor Ave.

6th Floor

Windsor, Ont.

(519)254-2546

WEST CENTRAL REGION

 

 

 

Guelph District Office

1 Stone Road West

Guelph, Ont.

(519) 826-4258

Hamilton District Office

119 King St. W.

9th Floor

Hamilton, Ont.

(905) 521-7680

Niagara District Office

301 St. Paul St.

9th Floor, Suite 15

St. Catharines, Ont.

(905) 704-3910


APPENDIX E

 

                    MINISTRY OF TRANSPORTATION CONTACTS

Central Region, Downsview

Geotechnical Section

5th Floor Atrium Tower

1201 Wilson Avenue

Downsview, Ontario

M3M 1J8

Phone:  416-235-5437

FAX:  416-235-3999

Contact:  C. Curtis, Aggregates Engineer

 

Southwestern Region, London

Geotechnical Section

659 Exeter Road

London, Ontario

N6E 1L3

Phone:  519-649-3017

FAX:  519-649-3108

Contact:  E. Magni, Head, Geotechnical Section

 

Eastern Region, Kingston

Geotechnical Section

355 Counter Street

Postal Bag 4000

Kingston, Ontario

K7L 5A3

Phone: 613-545-4795

FAX:  613-545-4821

Contact:  T. Comfort, Head, Geotechnical Section

 

Northern Region, North Bay

Geotechnical Section

447 McKeown Avenue

PO Box 3030

North Bay, Ontario

P1B 8L2

Phone:  705-497-5479

FAX:  705-497-5426

Contact:  D. Smith, Head, Geotechnical Section

 

Northwestern Region, Thunder Bay

Geotechnical Section

615 South James Street

PO Box 1177

Thunder Bay, Ontario

P7C 4X9

Phone:  807-473-2093

FAX:  807-473-2168

Contact: Iain Galloway, Head, Geotechnical Section